Room 214 needs towels.Your team already knows.

A web app for your guests and one live board for your team, for hotels, rentals, restaurants, spas and venues

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Housekeeping & amenities

Amenities

Anything you forgot? We'll bring it

Bathroom

Extra towels2
Toothbrush kit
Bathrobe & slippers

Tell us what you need

Send request

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OrdersBookingsTasks

Pending1

Amenitiesjust now

Room 214, Lena Ortiz

2 × Extra towels

Unassigned Start

Pick your kind of place. We set up the rest.

Sections, services, wording and a sample menu, ready for how you work

Guests order and book from their own phone

No app to download. They scan a QR code or tap a link, and can keep it on their home screen.

Grilled sea bass

€26

Lemon butter and seasonal greens

FishDairy

Side

Rosemary potatoesGreen salad+€2

Add to basket · €26

Order 4821

In progress

1× Grilled sea bass
1× Homemade lemonade

Charge to my bill€31

Menus that take orders

Sizes, extras and allergens in each guest's language. Orders reach your live board the moment they are placed.

Room service
Table ordering
Scheduled orders
Allergens and diets

Mon2Tue3Wed4Thu5

The Terrace

2 people

19:0019:3020:002 left20:30Full21:0021:3022:0022:30

Booked. See it in My stay.Tuesday 3 November, 19:30

Bookings without the phone calls

Tables, treatments, classes and cabanas. Confirm each one by hand, or let your capacity confirm it for you.

Tables
Treatments
Classes
Cabanas and sunbeds
Waitlists

From the first link to check-out

Before arrival
Online check-in
A personal link and a short form, filled in before the guest arrives
Online check-in
Save time at arrival: fill this in now.
First name
Lena
Arrival time
15:30
Complete check-in
On arrival
House guide and map
Wi-Fi, house rules and your favourite places nearby, with directions
Wi-Fi
Network
CasaLumen Guest
Password
lemontree214 Copy
Old town walking tourDirections
During the stay
Live chat
One inbox for every guest, with chat hours and an automatic away message
Could we check out at two?
Of course. Your late check-out is set for 14:00.
Reception, 10:42
Before leaving
Bill and feedback
Guests see their bill, check out, and tell you how it went while you can still help
How is everything?
Your bill€184
Check out

Your team works from one live board

Orders, bookings and requests arrive the moment guests send them. Accept, assign and mark them ready without a phone call.

New-order sound
Kitchen screen
Ticket printing
Floor plan
Insights and CSV export

Activity

Orders, bookings and requests, live.

OrdersBookingsFloor planTasks

New-order sound Kitchen screen

New2

Room 2141 min ago

Lena Ortiz, In-room dining

1× Club sandwich
2× Fresh orange juice

On the bill€28

Table 63 min ago

Marco Bianchi, The Terrace

2× Signature spritz

Pay at venue€24

In progress1

Room 11812 min ago

Aiko Tanaka, In-room dining

For 08:30

1× Continental breakfast

On the bill€18

Mark ready

Ready1

Room 30518 min ago

Daniel Okafor, In-room dining

1× Eggs Benedict
1× Fresh orange juice

On the bill€20

Mark served

Served3

Room 40234 min ago

Sofia Lindqvist, In-room dining

2× Caesar salad

On the bill€28

Write it once. Guests see it everywhere.

Enter a menu or program once. It reaches the app, the lobby screen, the printed menu and your website.

Casa LumenSaturday 31 October, 09:12

Today

08:00Sunrise yogaGarden lawn
09:30Herb walkMeet at reception
17:00Sauna ritualSpa

Scan for the guest app: menus, bookings and more.

Lobby screens and room TVs

A channel that runs through today's program, offers and news, with a code to open the app

Casa Lumen

The Terrace

Starters

Burrata with heirloom tomatoes14
Chilled gazpacho9

Mains

Grilled sea bass26
Dry-aged ribeye34
Wild mushroom risotto21

Print-ready menus

Export a menu in your own design whenever prices change

Room 214

Scan for the guest app

A QR code for every room and table

Guests land in the right place, and you see which codes get scanned

casalumen.com/spa

Spa

Signature massage60 min, €95Book
Radiance facial50 min, €75Book

Widgets for your website

Your menu or spa list on your own site, always current

ENESFRDEITPT

Yoga al amanecer

Todos los niveles, 08:00

In each guest's language

Translate each text once, and guests read it in their own language

Give your guests one place for everything

Start from a ready-made setup for your kind of place, then make it yours

Start free